Support

Budgie is a small app for logging what you spend in about four seconds and seeing it honestly against your budget. If something is not working, or you have a question or an idea, email support@quaal.co and you will get a reply from the person who makes it.

If it is a bug, include your iPhone or iPad model and iOS version, and a screenshot if you can. Please do not email receipts you would not want someone else to see.

Common questions

How do I join the beta?

Sign up on the home page and the TestFlight link arrives by email. Install Apple's TestFlight app, open the link on your iPhone or iPad, and tap Install. In TestFlight you can send feedback and screenshots straight from the app. To leave the beta, open TestFlight, choose Budgie and tap Stop Testing.

Do I need an account?

No. Logging, budgets, History, Insights, CSV export, widgets and on-device receipt reading all work signed out and offline. Sign in with Apple is needed only for AI receipt reading (five free reads a month), AI auto-categorise and sync across devices.

What does Budgie Premium add?

Four things: AI auto-categorise for each line of a receipt (with more AI receipt reads), cloud sync across your devices, unlimited project budgets, and the PDF report (there is a sample report). Everything else is in the free app. You can pay monthly, yearly (with a 14-day free trial) or once for life; prices are shown in the app.

How do I cancel Budgie Premium?

Subscriptions are managed by Apple: Settings → your name → Subscriptions → Budgie, or from Current plan in Budgie's Settings. Cancelling keeps Premium until the end of the paid period, and nothing of yours is deleted when it ends. A one-time lifetime purchase has nothing to cancel. Buying lifetime does not cancel a monthly or yearly subscription you already have: cancel that in your Apple ID settings, or Apple keeps billing it. Budgie reminds you until you do.

How do I get a refund?

Apple handles payments, so refunds are requested from Apple at reportaproblem.apple.com.

How do I restore a purchase on a new phone?

Open Budgie's Settings → Current plan → Restore Purchases, signed in to the same Apple ID you bought with.

What happens to my data?

It stays on your device unless you sign in and use sync or AI reading. Once a day the app also sends a few anonymous usage counts, with nothing that identifies you or your spending; Settings → Privacy turns them off. The details are in the privacy policy.

How do I delete my account and data?

In the app: Settings → Account → Delete account. It removes everything Budgie holds for you, in your account and on the device, after you confirm with Apple. Deleting your account does not cancel a subscription; cancel that in your Apple ID settings. To have a beta sign-up removed, email support@quaal.co.